Shipping policy

Warm Weather Friendly Shipments

• Some of our candies (Pralines, Candied Pecans, Brittles, Caramel Popcorn, Taffy, Log Rolls, & Divinity) can be delivered with regular packaging and standard shipping, making these candies ideal for the warm weather season.

Warm Weather Sensitive Shipments

• For all warm-weather sensitive items, special packaging, handling, and dry ice are necessary to prevent melting. To ensure your items arrive in excellent condition, a Warm Weather Handling Fee of $10 will apply per order, per address.
• Savannah's Candy Kitchen schedules shipments for these items exclusively on Mondays, Tuesdays, or Wednesdays to maintain freshness upon delivery.
• Orders made after Wednesday will be scheduled for shipment on the following Monday.

Post Offices boxes are not an option as a destination.

We regret that we cannot ship to Post Offices (P.O. Boxes).

Alaska and Hawaii must ship expedited.

Items shipped to Alaska and Hawaii must ship expedited to ensure quality. Otherwise, it is impossible to guarantee timely delivery.

Baked goods can only be shipped in the continental United States.

To ensure freshness, all baked goods must be shipped to a street address in the continental United States.

Layer cakes ship on Monday, Tuesday, and Wednesday only.

Layer Cakes and other baked goods packed with dry ice have additional restrictions.

Orders requiring dry ice only ship Monday through Wednesday.

To ensure freshness, orders with dry ice only ship from Savannah’s Candy Kitchen on Monday, Tuesday, and Wednesday. Orders placed after Wednesday will be moved to Monday the following week.

Please use this map to calculate the estimated count of working days required for your confections to reach their destination following order processing.

During the checkout process, you have the option to choose a "shipping date" for your order, specifying the precise date when it should depart from our store.

Please call us if you have special requirements
If you require delivery on a specific date but are unsure about the ideal shipping date, feel free to contact our customer service representatives anytime at 773-224-6262 for assistance.

Your order is guaranteed to arrive at the specified shipping address provided.

If you are not completely satisfied with the quality of your order upon arrival, please contact us immediately, with a detailed description and photograph(s), please do not discard your package or contents.

Some products do require special handling, please see below for more details. Orders are processed and shipped out within 48 hours of payment*.

Call  any time or email us at  and let us set your mind at ease.