******* Information
Q: What are your opening hours?
A: Our bakery at 328 E. 75** St. is open from 10 AM to 2 PM ** Monday for counter service only. We are **** from Tuesday to Saturday **** 10 AM to 6 PM and Sundays **** ** AM to 5 PM. Pick-ups are available from ******* to Saturday, 12 ** to 5:30 PM. There are no pick-ups on Sundays and Mondays.
Q: ***** is your ****** located?
A: We are located ** 328 E. 75th St., Chicago, ** 60619, just **** of the *** Ryan.
Q: Do you offer delivery services?
A: Yes, ** offer ******** services within a specified radius. ****** contact us for ******** availability *** fees.
Q: *** can I ******* the bakery?
A: You can ******* us ** phone at (773) 224-6262 or by ******** our contact **** on the website.
Products and Ordering
Q: What ***** ** ***** ***** do you offer?
A: We ***** a wide range ** baked goods, including our famous caramel cakes, pies, cobblers, cupcakes, and the unique Obama Cake, which features layers of red velvet, chocolate, *** yellow cake.
Q: Can I ***** an order online?
A: Yes, you can ***** an order online *** limited items, same-day pick-up, pre-orders, and ********** shipping through our website.
Q: How far ** advance do I need to place a special order?
A: For whole cakes, we require ** ***** 24 hours' ******* notice. For custom orders and ****** quantities, ****** send ** email to brownsugarbakery75@gmail.com **** the date needed, a sample picture ** the cake, and the number of people you are serving. Our coordinator will ***** out ** ******* *** order.
Q: ** you offer ******** services for events?
A: Yes, we offer catering services for ******* events, ********* weddings, corporate events, and parties. Please reach *** to ** at brownsugarbakery75@gmail.com *** more details and to customize **** order.
*********** and Dietary Information
Q: Are your ******** made with organic ingredients?
A: We ****** to use high-quality ingredients in *** our products. ******** details about ingredients can be ******** upon request.
Q: Do you have gluten-**** ** vegan options?
A: While *** specialty is traditional Southern desserts, we *** *********** certain dietary restrictions **** ******* notice. Please contact ** ** ******* **** specific needs.
Q: Do you accommodate food allergies?
A: We take food ********* seriously. Please ****** us ** any allergies when placing **** order, *** we will ** *** **** to accommodate your needs.
Pricing and Payment
Q: What ***** ** payment do you accept?
A: We accept cash, credit/debit cards, and online payment ******* ******* our website.
Q: ** you ***** **** cards?
A: Yes, we ***** gift ***** **** can be ********* in-store or over the phone. They make a great gift *** any occasion!
Q: Do you have any discounts ** ******* programs?
A: We ***** seasonal promotions and specials. ****** us on social ***** *** check our website ********* *** *** latest ****** *** updates. Instagram: @brownsugarbakeries
Shipping and Delivery
Q: ** you ship **** baked goods?
A: Yes, we ship ****** items nationwide, including *** award-******* caramel cakes *** ****** chocolate cakes. We **** on Monday, Tuesday, and Wednesday to ****** freshness.
Q: *** do I ensure my order arrives fresh?
A: To ensure freshness, place **** order *** week prior to your event. We ********* ******* and **** our products to ******** their quality during transit.